From the battlefield to the boardroom, trust is built on relationship at a time. In Episode 203, Lt. Col. Scott Mann shares trust-building strategies he learned from twenty years serving as a Green Beret. He offers tips for operating in high-stakes, low-trust environments, why it pays to “see the pictures” in someone else’s head, and how to use storytelling as a way to build connection.
Highlights:
00:00 Unique role of Green Berets
02:16 Building trust when none exists
06:12 Building empathy
08:18 Understanding other perspectives
10:48 When the relationship is already formed
13:31 Healing through storytelling
